Refund policy — Loop Trips

Effective: 1 September 2026 Currency: INR unless invoice states otherwise Related: Cancellation policy

1. When refunds apply

A refund is the return of money you paid to Loop Trips. Eligibility depends on when you cancel and what suppliers have already charged as non-refundable.

Cancellations within the refundable window described in the cancellation policy.
Trips cancelled by Loop Trips because minimum group size cannot be met or a core supplier cannot deliver — full refund of amounts paid to Loop.
Documented medical emergencies or force-majeure events approved in writing by the desk, subject to supplier recovery.
Duplicate payments or desk billing errors — corrected promptly upon verification.

2. Refund calculation

Your refund equals amounts paid to Loop Trips minus:

Applicable cancellation charges per the cancellation schedule.
Non-refundable supplier costs already incurred — issued flights, peak hotel blocks, permits, and similar.
Bank charges or payment-gateway fees where non-recoverable.

Where a full cash refund is not available, we may offer credit toward a future Loop trip as stated in the cancellation policy.

Scenario	Typical outcome
Cancel 45+ days before departure	Refund of balance after admin fee and any supplier penalties; or full credit at your choice
Cancel 30–44 days before departure	50% retained; remainder usually issued as credit
Cancel under 15 days / no-show	No refund unless medically or force-majeure approved
Loop cancels departure (min. group)	Full refund of amounts paid to Loop
Weather / ferry / cruise cancelled by operator	Refund only to extent operator refunds Loop; no top-up beyond recovery

3. Processing timeline

We confirm your cancellation and refund amount in writing within one business day of acknowledgement.
Approved refunds are initiated within 7–14 business days to the original payment method (bank transfer, UPI, or card reversal where supported).
Bank and card networks may add 3–10 additional business days before funds appear in your account.
International refunds may take longer due to correspondent banking.

4. What is not refunded

Third-party tickets already issued in your name when cancellation falls outside the supplier’s free window.
Visa fees, insurance premiums, vaccinations, and personal extras paid directly to other vendors.
Complimentary activities not charged to Loop or the guest.
No-shows on or after the departure date.
Guide charges, personal expenses, laundry, mini bar, tips, and items excluded from your invoice.
Cost of route deviation or ticket validity extension.

5. Credits

Where the cancellation policy offers credit instead of cash:

Credits are issued by email with a Loop reference and 12-month validity unless otherwise stated.
Credits are transferable to another trip of equal or greater value; fare differences apply for upgrades.
Unused credits after the validity date expire without cash value.

6. Natural calamity & force majeure

When travel is disrupted by events beyond our control, Loop Trips will pursue refunds or credits from suppliers and pass through whatever is recovered. We cannot guarantee full refunds where vendors invoke force-majeure clauses. Travel insurance may cover gaps we cannot recover.

7. Online trip requests

This website does not charge cards. Browser-saved references have nothing to refund until the desk confirms a paid hold — then the policies above apply.

8. How to request a refund

Email looptripsindia@gmail.com or WhatsApp +91 99511 39299 with your Loop reference, payment proof if needed, and bank details for transfer. We confirm the amount before initiating payment.

Disputes. If you disagree with a refund calculation, reply in writing within 14 days of our statement. We will review supplier documentation and respond with a final breakdown. See Terms & conditions for governing law and jurisdiction.