Policies
Clear windows and charges so you know the cost of releasing a confirmed hold. This policy applies once the desk has confirmed your itinerary and accepted payment or a binding hold in writing.
Cancellation charges below apply to the trip value once a booking is confirmed. Where a supplier imposes a higher non-refundable charge, that amount is deducted in addition.
| Notice before departure | Cancellation charge | Refund / credit |
|---|---|---|
| 45 days or more | Administrative fee up to 10% of trip value, or actual supplier penalties — whichever is higher | Balance as refund or full credit toward another Loop trip within 12 months |
| 30 – 44 days | 50% of trip value | Remaining 50% as credit toward another Loop trip within 12 months, unless refund is approved under the refund policy |
| 15 – 29 days | 75% of trip value | 25% as credit at desk discretion; refund only for documented medical or force-majeure cases |
| Under 15 days | 100% of trip value | No refund except documented medical or force-majeure cases reviewed in writing by the desk |
| No-show / on departure day | 100% of trip value | No refund |
Days are counted in calendar days from the date we acknowledge your cancellation request to the departure date. Peak-season windows (Diwali, Christmas–New Year, long weekends) may carry stricter supplier terms — the desk will flag these on your confirmation.
Many bookings include non-refundable elements. Cancellation of these follows the supplier’s policy in addition to the schedule above:
Loop Trips passes through supplier recoveries where possible. We do not absorb third-party penalties beyond amounts we can reclaim.
Same cancellation windows apply. Destination reveal does not alter your cancellation rights or charges.
If a minimum group size is not met, Loop Trips may reschedule or cancel the departure. In that case you receive a full refund of amounts paid to Loop or the option to transfer to another date.
Visa fees, insurance, and long-haul flights often carry stricter terms. Your confirmation will note any non-refundable portions before payment.
If travel is prevented or curtailed by natural calamity, severe weather, epidemic orders, strikes, or government restrictions, Loop Trips will work with suppliers to secure credits, rescheduling, or refunds to the extent recoverable from vendors. We cannot guarantee full recovery where suppliers declare force majeure.
Itinerary changes made by Loop Trips for operational or safety reasons are described in our Terms & conditions. Those changes alone do not automatically qualify for a cash refund unless the desk agrees in writing.
For any activity that is complimentary and not charged to Loop Trips or the guest, no refund or compensation will be processed if that activity cannot take place.
Cancellation is effective from the timestamp of our written acknowledgement, not from the date you first message us.
Trip requests created on this website are saved in your browser for your reference. No payment is taken online. Release them anytime under My bookings, or WhatsApp the desk to convert to a live hold. This cancellation policy applies only after the desk confirms a paid or binding hold.
Before you pay. Ask the desk which components of your itinerary are non-refundable. We will highlight peak-season hotel blocks, issued tickets, and permit-dependent activities on your confirmation.
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